← All reviews

Field-service CRM, scheduling, invoicing and payments for small service teams.

Published priceAvailable: USALast verified 2026-09-02
8.75
Overall · rank #9
9.10
Usability
8.50
Value
8.80
Features
8.60
Support

Scores compare documented fit and value. They are analysis, not laboratory benchmarks, customer-review averages or vendor claims.

The review

Jobber is a field-service operating and payment platform rather than a conventional register POS. It is strongest for smaller contractors that need a clean path from request and quote to scheduled job, invoice and payment.

Strengths

  • + Client CRM, booking, quotes, scheduling, jobs and invoices
  • + Transparent plan/user structure
  • + QuickBooks Online and app-marketplace connections

Limitations

  • − Costs rise with users and higher feature tiers
  • − Not a grocery, retail or restaurant counter POS

The facts

Pricing & extra costs
Core starts at $21/mo on annual prepaid pricing; monthly and commitment options vary by plan and users
Contract & setup fees
Month-to-month has no commitment; discounted 12-month and annual prepaid options also offered
Payments
Published US card rates include 2.9% + 30¢ online and 2.7% + 30¢ Tap to Pay; ACH 1%
Hardware
No extra hardware required for Tap to Pay on a compatible phone
Best-fit industries
Field Service
Budget level
mid
US availability
USA

Industry rankings

Customer reviews · Capterra

What customers report

4.6/5
1,478 reviews
4.6
Ease of use
4.6
Customer service
Recurring positives
  • Straightforward scheduling, quotes and invoices
  • Strong client communication
  • Accessible for small field-service teams
Recurring concerns
  • Reporting depth can be limiting
  • Mapping and complex scheduling can require workarounds
  • Plan upgrades and add-ons raise cost

Checked 2026-09-02. Customer ratings come from Capterra's moderated product profiles where an exact product profile exists. Ratings and counts are point-in-time observations; themes are concise editorial syntheses of recurring review topics, not quotations. A missing profile or zero reviews means insufficient evidence, not a zero-star rating. Customer ratings are never averaged or blended with our editorial scores. Read the moderated reviews.

Verdict

A leading choice for small and midsize service businesses prioritizing ease of use.

Sources

Last verified 2026-09-02.