Cloud shop-management and payment platform for auto repair.
Scores compare documented fit and value. They are analysis, not laboratory benchmarks, customer-review averages or vendor claims.
The review
Tekmetric is an automotive shop-management system with integrated checkout rather than a generic retail POS. Its official pricing is transparent and each plan includes unlimited users and repair orders.
Strengths
- + Unlimited users and repair orders
- + Digital inspections, estimates, parts and inventory
- + Integrated payments, text-to-pay and multi-shop add-on
Limitations
- − Higher starting price than general POS
- − Some labor, tire, marketing and multi-shop capabilities are plan-based or add-ons
The facts
Industry rankings
What customers report
- Strong digital inspections and customer communication
- Integrated repair-order and parts workflows
- High support rating
- Feature depth can feel overwhelming
- Internet dependency
- Some reviewers report slow post-onboarding support or training demands
Checked 2026-09-02. Customer ratings come from Capterra's moderated product profiles where an exact product profile exists. Ratings and counts are point-in-time observations; themes are concise editorial syntheses of recurring review topics, not quotations. A missing profile or zero reviews means insufficient evidence, not a zero-star rating. Customer ratings are never averaged or blended with our editorial scores. Read the moderated reviews.
A leading independent auto-repair option for shops wanting transparent per-shop pricing.
Sources
Last verified 2026-09-02.